Just had the Alltrack back after the rear bumper and valance has been replaced after someone nudged the back and split the bumper.
Excellent and professional job by JCT 600 Sheffield which is more than can be said for Europcar who provided courtesy transport whils ours was off the road.
I will say no more than "nightmare" and leave it at that.
Whilst on the subject of nightmares,anyone who has received ,as I did,e mails from VW Ensurance encouraging you to use their services for "accident management",delete the e-mails and just forget it.
They virtually don't exist,no one knows what you are talking about when you ring their number and you just get passed from pillar to post,just stick to ringing your insurance company,in our case VW Insurance who werealso excellent when I finally reached them.
Ian
